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Faqs

FAQs - Murray State Racers Jersey Shop
MSU

Frequently Asked Questions

Find answers to all your questions about Murray State Racers jerseys and gear

Need Help? We've Got Answers

Browse our frequently asked questions below. If you can't find what you're looking for, feel free to contact us at murraystateracersjerseys@outlook.com

Ordering & Shipping

How long does shipping take?

Most orders ship within 1-2 business days. Standard shipping takes 3-5 business days, while expedited shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, we ship worldwide! International shipping rates and delivery times vary by destination. Please allow additional time for customs processing.

Can I track my order?

Absolutely! Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's journey to you.

What if my item is out of stock?

We regularly restock popular items. If an item is temporarily unavailable, you can sign up for restock notifications on the product page.

Products & Sizing

Are your jerseys officially licensed?

Yes! All jerseys sold on our site are officially licensed by Murray State University Athletics and feature authentic team branding.

How do I choose the right size?

We provide detailed size charts for every product. For jerseys, we recommend ordering your normal t-shirt size for a standard fit, or one size up for a looser fit.

Do you offer custom name/number jerseys?

Yes, we offer custom jersey personalization. During checkout, you can add any name and number combination (subject to university guidelines).

What materials are your jerseys made from?

Our jerseys are made from high-quality, breathable polyester blends designed for both performance and comfort, whether you're playing or cheering.

Returns & Support

What is your return policy?

We offer a 30-day return policy on unworn items with original tags. Customized jerseys may only be returned if defective.

How do I initiate a return?

Email us at murraystateracersjerseys@outlook.com with your order number. We'll provide a return authorization and instructions.

What if I receive a damaged item?

Contact us immediately with photos of the damaged item and packaging. We'll arrange a replacement at no cost to you.

Do you offer student discounts?

Yes! Current Murray State University students receive a 15% discount. Verify your student status through our student discount program.

Still Need Assistance?

Email Support

murraystateracersjerseys@outlook.com

Response within 24 hours

Live Chat

Available Mon-Fri 9AM-6PM CST

Look for the chat icon in the corner

Campus Store

Visit us on campus at:

Murray State University Store
403 Chestnut St, Murray, KY

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